Certification FAQs

Here are answers to frequently asked questions about certifying Fairtrade products. If you have other questions, please don't hesitate to contact us.

  • Where can I find Fairtrade Standards and Policies? 

    Product-specific standards are set by Fairtrade International. Standards are also developed for supply chain partners like small producer organizations, hired labour, contract production and traders. Find all our Standards here.

    All Fairtrade Canada registered operators must comply with the Fairtrade Standards and Policies for Canadian operators. These can be found on the Fairtrade Standards and Policies page.

  • What do I need to do to comply?

    As part of complying with Fairtrade Standards, your employees should have access to the most up-to-date version of the Fairtrade Standards. We recommend you keep digital copies of these in a central, easily accessible location or save a link to the Fairtrade Standards in your ‘Favourites’ online.

    The Standards are reviewed regularly and updates will be communicated to you electronically. Please ensure that you have the most up-to-date Standards on file.

  • Will I receive a Fairtrade certificate of registration?

    Yes. Fairtrade Canada will issue a certificate to each operator that has satisfied the certification requirements and had a physical audit. For operators that haven’t yet had a physical audit, the FLO-ID (validated by Fairtrade Canada) is sufficient proof of Fairtrade registration. 

  • How much does it cost to be certified by Fairtrade Canada? 

    Fees are calculated differently depending on the type of operator you are.

    For all operators, there is a one-time application fee of $600 plus tax.

    If you are a trader buying or selling unfinished Fairtrade products, there is an annual certification fee of $600.  License fees for licensed partners cover this certification cost.

    If you are a licensee selling a finished product with the FAIRTRADE Mark, the license fee for use of the FAIRTRADE Mark on finished products will be calculated and invoiced quarterly based on the Fairtrade transactions you are required to report to Fairtrade Canada. 

    There is no cost associated with being audited by Fairtrade Canada. However, Fairtrade Canada reserves the right to charge for audit costs in exceptional circumstances (ex. missed audits).

  • I would like to certify a new product What do I have to do?

    Any new products, pack sizes and/or style codes need to be certified and listed in the Application Form before they can go on sale with the FAIRTRADE Mark. To certify a new product, please contact your Category Specialist. Any follow up questions can be sent to license@fairtrade.ca.

  • How do I get my new product and/or packaging approved?

    Product approval (supply chain and composition) and approval of the product artwork are linked. You will receive separate notification of the product approval and artwork approval. Your product will not appear on your certified product list until both the product and associated artwork are approved. Any artwork enquiries can be sent to artwork@fairtrade.ca.

  • How do I sell Fairtrade products abroad?

    If you wish to sell your Fairtrade certified products into international markets, approval must be sought from Fairtrade Canada. Please indicate your intention to sell cross-border on your Application Form or contact your Category Specialist. 

  • How do I know if my supplier is Fairtrade registered?

    It is your responsibility as a registered operator to ensure that your suppliers are Fairtrade registered and to hold a copy of your supplier’s certificate of registration wherever possible. You can check their status by contacting your Category Specialist.